Heated Slippers Ladies - HeatSteps

Warranty

HEATDRY® Clothing supplies all its products with 2-year standard warranty on clothing, gloves, socks, shoes, slippers and other products. We have set the warranty period of the batteries at 1 year. The warranty period starts from the date of receipt of the product. This means that during this period you are entitled to a free repair or replacement of the item in case of a production error. However, it is important to note that this guarantee does not always apply to damage caused by wear and tear, misuse or unauthorised modifications to the product.

Should you experience any problems with any of our items within the warranty period, please contact our customer service. Is your item faulty? Then please fill in the repair & defect form so we can process your request faster. Our customer service team is at your service on working days and we are always ready to work with you to find a customer-friendly solution. We strive to support our customers in a friendly and effective way, so you can always count on us when you need help. Your satisfaction is paramount, and we do our best to resolve any query or problem quickly and to your complete satisfaction. So don't hesitate to contact us; we are ready to help you!